Teacher
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1 Message
Voicemail service not available
Phone: HTC A9
When accessing voicemail I get the "Service Not Available" message. It has been this way for the last 5 days ...
This is the first time this has happened in the last 4 years.
Thank you ...
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hello, @bikerd64,
Thank you for reaching out on your voicemail. If you haven't yet, power down your device completely for thirty seconds before turning it back on. If this doesn't help, could you let us know the type of device you have? Thank you!
Have a great week.
James, AT&T Community Specialist
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phritchie2019
Contributor
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1 Message
5 years ago
Service has not been available except for one brief moment this morning.
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tarpanther9180
Teacher
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11 Messages
5 years ago
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luckycharmsu
Contributor
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1 Message
5 years ago
I switched from an IPhone to Samsung because of issues. Now I'll have to switch from AT&T to Verizon. AT&T your service is wack!
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ollis12376
Contributor
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3 Messages
5 years ago
From what I understand all of western NC is th same way. Voicemail is one of our most important services and ahould have been fixed by now. This is bull crap. Our phone bills should be half off or better yet lets all change phone companies. I hear Verizon is working fine. I'm more than mad about this problem. I have a small HVAC buisiness and no voicemail.😡
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tip234
Tutor
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8 Messages
5 years ago
I called into AT&T and the first time they said call back in 24-48 hours. I am in South Carolina. They say that the voicemail isn't working in North Carolina, Georgia, Texas and now South Carolina. I believe they have been hacked and not letting anyone know because I have never heard of this issue before. The advanced tech support said that it has been going on in areas of North Carolina for at least 4 weeks to a month. This is ridiculous because I have a business phone and cannot get any of my voicemails that are being left. They need to offer money back for services not rendered. I am sure someone will file a law suit and remuneration for services not provided for the voicemail. They need to get someone who can figure out what is going on!
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tarpanther9180
Teacher
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11 Messages
5 years ago
supervisor, the best I could get was $25.
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ollis12376
Contributor
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3 Messages
5 years ago
many smart people workin on this to not have it fixed by now. And like
we've all said....voicemail is a very important part of our lives weather
we like it or not and we are paying for a service were not getting.
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rootbeer66
Teacher
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7 Messages
5 years ago
One week without Voicemail here. I was told last week that "maintenance" was being done on some voicemail servers and only 17% of servers were affected, but that the maintenance was 67% complete. Without a definite estimated time of completion. My phone has had no Voicemail all week. My husband's is fine, as are other At&T phones within my company..both Iphone and Android. This is ridiculous. They really have no idea what is wrong.
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blk4003
Teacher
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9 Messages
5 years ago
Mine mysteriously has started working again, as of 6am EST, after 8 days. Let's see how long it lasts now, since others reported theirs worked briefly yesterday AM for a short time, as well.
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