Tutor
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6 Messages
Not receiving messages
Hello
I have a Google Pixel 2 XL fully updares. I'm being informed by multiple friends that I haven't received their MMS message, missing multiple messages on group chats and now just not receiving texts from 1 on 1 conversations. I thought it was the texting app but I downloaded a new one and same problem. What can I do?
esker2c
Teacher
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13 Messages
6 years ago
One more thing to try. Some coworkers suggested that problem is that Apple just updated Apple messaging, and this could cause problems with communicating with Android users. It is true that all my lost messages come from iphones. Coworkers (and coincidentally ATT support) suggested telling my Apple user contacts to delete my contact and re-add. Pretty lame I know, but I'll try it if it happens to me again. For some reason today I didn't seem to be losing messages.
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jwhitsell
Tutor
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4 Messages
6 years ago
I don't think it is an iPhone issue because I initially noticed the issue with other android users. It seems to be both and iPhone and Android issue. It is an AT&T issue. Having several people experience the same issue on the same day is not a coincidence. I will call this afternoon. If they tell me their network is fine, I will call again tomorrow.
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mindhead
Tutor
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4 Messages
6 years ago
I'm on the regular Pixel 2 and having the same issue.
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Notioning
Tutor
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5 Messages
6 years ago
Same issue here on a regular Pixel 2. Have lost messages from both Apple and Android phones, including other Pixels.
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esker2c
Teacher
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13 Messages
6 years ago
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eromine
Contributor
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1 Message
6 years ago
Having the same issue with Pixel 2 XL. Tried a full factory reset without a restore and still not able to receive MMS and group messages. Started this last week and has been getting worse.
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lg8789
Tutor
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11 Messages
6 years ago
This is happening to me too! I have a Pixel 2, and can first confirm the missing messages in group texts on February 22, 2018. There is no rhyme or reason to whose texts I receive and whose I don't. I will try turning off the Enhanced 4G LTE network thing. It's just so frustrating, because I don't know when I'm missing messages unless someone somehow tells me!
I've also been getting weird downloading texts (that won't download) in one-on-one text conversations. When I ask if the sender actually sent me anything, they didn't! This has happened with multiple people as well.
My Pixel 2 was working fine for several months! I'm not happy with AT&T about this.
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Apatel
Tutor
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3 Messages
6 years ago
Any any fix for this yet?
Quite annoying
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esker2c
Teacher
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13 Messages
6 years ago
Problem may not just be ATT: https://community.verizonwireless.com/thread/926395
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Apatel
Tutor
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3 Messages
6 years ago
That post is from last year...
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