For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
Reegor's profile

Contributor

 • 

1 Message

Friday, June 23rd, 2017 7:02 AM

June 20 2017 Note 4 update

Causing phone to shut down with 100% battery and plugged in.
Even with battery swap same issue.
Any fix or can I roll back update?

ACE - Sage

 • 

117.3K Messages

7 years ago

Updates cannot be rolled back.  Take it to Samsung experience desk at Best Buy and have them re flash the update.

 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.