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The Samsung Galaxy S24
Hank17's profile

Contributor

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1 Message

Sunday, March 16th, 2014 9:42 PM

Issues With My Relatively New Samsung Galaxy Mega

I have a few issues with my new phone:

1. Internet connectivity: my e-mail isn't syncing, and I'm having trouble accessing higher volume sites (like Facebook).

 

2. The home screen changed to a bizarre color scheme. How do I change it to something normal?

 

3. How do I access my alarms from the Normal Home Screen?

 

I have a Samsung-SGH-I527. Android Version 4.2.2.

Contributor

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2 Messages

10 years ago

Have you tried a factory reset? How long have you had your mega? When did this start?

Contributor

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3 Messages

10 years ago

I would do a factory reset especially if your mega is brand new. Point in case. My mega didn't have any issues from get go to this very day.  I turned my mega on and synced everything from facebook to email addresses without a hitch.  So if you're experiencing problems with your new phone then it is not that you can not sync it, there is a defect in the start-up functionality of your phone.  I do suggest downloading an anitvirus program on your phone as well. Your mega isn't just a phone but a mini tablet with all the functionality of a tablet, including getting a virus.  Protecting your phone from virus's is just as important as protecting your laptop and tablets.  I even have an iPad and I have a virus protection program on it as well. You can never be to safe especially when you put your personal inforamtion on your phone and/or tablets. Hope this helps, if not perhaps you need to contact customer service and request a replacement phone (if you have insurance that is). Hope this helped.  B

Tutor

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6 Messages

10 years ago

Ditto on the factory reset.
However, toggling airplane mode on the off will often clear synch issues.
I'm pretty meh on the need for an anti-virus app for android....there's just not much of a threat for a linux based OS st this time. If you feel like you need to run one, pick one with small cpu and ram footprint....something like Malwarebytes for Android.
Good luck.
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