Tutor
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4 Messages
HTC One X software update corrupted...
I received the update notification for my HTC One X yesterday 3/08. Went through the long download process and shortly after the installation process I received an error message, "Unable to install update. Software file update is corrupted." Then it asked if I wanted to download the update again. So I repeated the process again just to get the same result...Sigh.
After the second attempt I tried one more time but this time I got the "No update available. Check again in 23hr." So I tried again in 24 hrs to get the same thing, "No update available."
Anyone else having this issue?
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billd104
Scholar
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312 Messages
11 years ago
Have you tried a factory reset on the HOX? I know this seems extreme but it seems to be fixing many issues with the JB OTA update. I personally do a factory reset both before and after an update like this.
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subs2
Tutor
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9 Messages
11 years ago
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redpoint73
Professor
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3K Messages
11 years ago
Its not "required". But the OP is experiencing a very random bug, and the subsequent post just proposed it as a possible solution.
Also, if you experience random bugs after an OTA, a factory reset may resolve them. Its not required, simply a much cleaner install, eliminating the potential for existing data to cause problems.
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subs2
Tutor
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9 Messages
11 years ago
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Karlytoze
Tutor
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4 Messages
11 years ago
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ATTHelpForums
Community Support
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2.7K Messages
11 years ago
Hi subs2, we received your private message and replied. We look forward to assisting you.
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