For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
s.bickett's profile

Contributor

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1 Message

Thursday, October 19th, 2017 1:49 AM

Google removed and reset my phone

I had my Google accounts on phones I lost and removed them and somehow I reset my wife's phone. How can I get all her pictures and Contacts ect

ACE - Expert

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6.6K Messages

7 years ago

Everything that's been backed up should be available in her Google account. When you sign into the account on the phone it'll restore the contacts. The photos will be accessible but I don't think it automatically downloads them all. You should also be able to see them when signed into her account on a computer.

ACE - Sage

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117.5K Messages

7 years ago

Erasing the phone doesn’t erase the google back up.

 

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