Helpful Links

Galaxy S5 group text messages sent as emails to some contacts

Contributor

Galaxy S5 group text messages sent as emails to some contacts

Good morning--

 

I have a Samsung Galaxy S5, and I use group messaging a lot.  When I send a group message, however, some contacts receive it as an email, not a text.  I can't figure out a rhyme or reason why it works for certain contacts and not for others.  

 

Can someone please help me sort this out?  Thank you!

 

2,360 Views
Message 1 of 2
Former Employee

Re: Galaxy S5 group text messages sent as emails to some contacts

Hello, prochlater!

 

Thanks for posting. Are you still experiencing this issue? If so, have you checked to make sure that the contacts that are receiving these group messages as emails are properly saved in your phone? If you've already done some basic troubleshooting and are still seeing this issue, please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.


In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

Message 2 of 2
Share this topic
Announcements

Find out how to track your iPhone's delivery!

Have questions about International Plans? Get the answers on Wed. 10/25 at Hello World: International Plans, from 1-4pm ET / 10am-1pm PT!

Let us help you upgrade and activate your device!

Additional Support