Explorer
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24 Messages
Galaxy S III Update Problem
I have been unable to upgrade my Galaxy S III to Jelly Bean and have been told by Samsung that I missed an update from AT&T that went out OTA in September. I just bought this phone two weeks ago. When I check for updates, it says my "Current software is up to date."
I have baseband version I747UCLG1. Apparently I'm supposed to have: I747UCLH9. Please advise!
jamileh
Former Community Manager
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5.2K Messages
11 years ago
Have you downloaded the Kies software or are you checking for the update on your phone?
if you haven't downloaded the software, you can learn more about it here: http://samsung.com/us/kies/
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amyinsjc
Explorer
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24 Messages
11 years ago
I downloaded the kies software. It changes nothing. According to the articles I've read online, the OTA was pushed on 9/19/12 by AT&T. I find nothing on kies regarding this upgrade.
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