Tutor
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1 Message
Galaxy S III Jelly Bean
Does anyone know when ours is coming? Sprint got theirs in October, and T-Mobile is pushing out the update today... I don't understand why it's taking AT&T so long
Tutor
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1 Message
Does anyone know when ours is coming? Sprint got theirs in October, and T-Mobile is pushing out the update today... I don't understand why it's taking AT&T so long
LIQUIDLEVEL
Teacher
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17 Messages
11 years ago
It doesn't surprise me that one of their reps talked like that. Anyway, even if you reach their tech department those reps are clueless and only know what their system tells them. I wish I could always talk to a well educated IT rep, but that'll never happen at AT&T. They are rated the worst customer service because they have people answering the phones with not a care or clue. They put you on hold all the time when you ask a question that falls outside their streamlined troubleshooting steps.
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JohnnyC7
Mentor
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23 Messages
11 years ago
Sounds good but I wouldn't hold your breath for that one.
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bob175
Tutor
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4 Messages
11 years ago
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garvinw
Voyager
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1 Message
11 years ago
I just used the 'Software Update' option on my Galaxy to check for an update and it downloading an 82.05MB file... I'll update my poat once it's complete to confirm.
Update: Nevermind... not sure what just downloaded to my device, but it wasn't Jellybean. The device still shows version 4.0.4.
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raik
Teacher
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13 Messages
11 years ago
ATT rep said they will release 4.2 and skip 4.1......feeling like when 4.2 come out they will say sorry we skip 4.2 too and go 5.0 instead........and if we root and install custom rom we might brick the phone thus kicking the phone off the warranty list if we don't know what we doing.
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kgbkny
Guru
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309 Messages
11 years ago
AT&T is not skipping 4.1. The reps were misinformed by an improperly worded press release. I am planning on rooting my phone and installing a custom ROM this weekend. I've had it with AT&T's dillydallying.
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raik
Teacher
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13 Messages
11 years ago
Jelly bean 4.1 was decided to be skip to 4.2 release instead.........meaning when 4.2 hit they will have new excuse that 4.2 not compatible with their LTE signal therefore will be skip to 4.3 or 5.0
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raik
Teacher
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13 Messages
11 years ago
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randun
Scholar
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127 Messages
11 years ago
Nice to see you are visiting these forums. Did I miss something over on our forum because I thought that the concensus was that whatever any rep tells a user can't be validated due to so many conflicting responses? I saiid that I was staying low, & plan still plan to, until JB is released in whatever version it may be. Your response about 4.2 simply caught my eye as no one, & I mean no one, within the AT&T organization is allowed to release any other information other than the familiar "coming in the near future..." Oh well, just my 2 cents...
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bob175
Tutor
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4 Messages
11 years ago
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