Contributor
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1 Message
Data transfer stopped
I recently moved from Verizon to ATT Wireless. My transfer of data has stopped at 1 min and 35 sec left remaining. It has been like this for over 30 minutes now. Any ideas of how to get it to finish?
Contributor
•
1 Message
I recently moved from Verizon to ATT Wireless. My transfer of data has stopped at 1 min and 35 sec left remaining. It has been like this for over 30 minutes now. Any ideas of how to get it to finish?
ATTHelp
Community Support
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231.9K Messages
6 years ago
Hi @sammmich,
I am sorry you are having trouble transferring data over. I am more than pleased to check into this for you!
I completely understand how important it is to have your data transferred over smoothly. Are you using AT&T Mobile Transfer app? If so, the best thing to do would be to start over. If you are transferring the data using a different method please let me know. I look forward to hearing from you!
Have an amazing rest of your day!
Geovanni, AT&T Community Specialist
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