Contributor
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1 Message
My at&t auto pay plan
Today I went to load money onto my autopay account because I’m not sure why but autopay never seems to work so I have just been loading money into the account but it was still saying I got the autopay I use the 65$ unlimited plan that gets 15$ off because I bought the phone when I originally got this plan but today I accidentally canceled the autopay and now I can’t get the same plan back is there anyway that I can still get this plan.
ATTHelp
Community Support
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231.5K Messages
5 years ago
Hello @Te.m1010,
We can definitely provide you with some more information about your AT&T PREPAID plan. After your initial AutoPay enrollment, you should have received a $15 AutoPay discount on your monthly plan charge, as long as you remained on the AT&T PREPAID $65 monthly unlimited plan. If you switched plans and then returned to $65 plan, the AutoPay discount will change to the standard $10 per month discount. You can learn more about the AT&T PREPAID AutoPay discount at the link provided. Please let us know if you have any further questions or concerns.
Sean, AT&T Community Specialist
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