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dathom's profile

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1 Message

Friday, April 5th, 2019 11:44 PM

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secure family text notifications

my child keeps getting texts that "your location may be shared with family members..."    can this be turned off?

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Official Solution

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231.7K Messages

5 years ago

Hello @dathom!

 

Currently, it's not possible to deactivate that notification. For security reasons, phones receive a text message from AT&T Secure Family when they become locatable. Once per month, an SMS is sent to child/companion device reminding them they are being tracked by the parent's phone number.

 

We hope this info helps.

 

Lar, AT&T Community Specialist

New Member

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2 Messages

3 years ago

I don’t have secure family app on phone and my mom says she can’t track me 

so why do I get the “secure family ur number can be tracked by *moms #* ?” 
texts randomly ? 

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