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Chem4225's profile

Contributor

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1 Message

Friday, December 22nd, 2017 1:40 AM

How do I disable AT&T ICloud Address book from my new Kyocera DuraXE?

I just purchased a Kyocera DuraXE. It keeps on trying to get me to setup some kind of iCloud address book with AT&T. It takes forever to get my contacts to load. How do I disable this?

Community Support

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231.5K Messages

6 years ago

Hi @Chem4225,


I am sorry you are having trouble with your Keyocera, I am more than pleased to check into this for you!


I completely understand how important it is for your phone to work properly. AT&T Address book has been discontinued. I am going to suggest trying our TS&R Tool to see if this helps.  Please open the link and select your make and model of device. Next please select Apps under Device / Software and follow the prompts to troubleshoot.


Have a fantastic rest of your day!


Geovanni, AT&T Community Specialist

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