Tutor
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2 Messages
Drooping line in my backyard
I have a seriously drooping line in our backyard that the kids and dog can touch. It is very dangerous. Their web site says to call 800 288 2020 to report it-but I have been on hold for hours. This is the 3rd time I have tried to get through on that number. Is there a way to report this on line or another number to call?
Thank you.
spoom2
Expert
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19.4K Messages
5 years ago
Try the regional report number, some say it works better when you can't get through to the main number. Regional repair centers they aren't available 24/7 like the national number.
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aombasse
Tutor
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2 Messages
5 years ago
line. However, they were super helpful and someone was at our home the
next morning at 8 AM to repair the drooping lines.
The customer service agent also gave me another number to call for this
issue: 800 246 8464 option 8. Hopefully this can help others.
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spoom2
Expert
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19.4K Messages
5 years ago
Thanks for the additional information. Glad you got it repaired.
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spoom2
Expert
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19.4K Messages
5 years ago
That's one of the regional repair centers number, and others have said they've had better results calling the regional center instead of the national repair number.
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