Contributor
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2 Messages
Setting up a new IP phone for my Digital home phone
I am a remote worker and would like to use an IP phone for both home and work phone numbers. All of the ports on gateway are configured. The IP phone has a dial tone, but says no service. The phone (Yealink T58A) requires an account for each number that includes the server host, user name & password in order to connect so I can make calls. I haven't been able to find this information anywhere. I have called multiple AT&T help numbers, but keep getting sent to someone that can't help me. How can I get this information so that I can use my IP phone with my home phone. The alternative is to change phone providers to an IP provider.
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spoom2
Expert
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19.4K Messages
5 years ago
Looks like they only offer it to businesses, which makes sense. Link Most residential VoIP providers (like magic jack) require and ATA so you still couldn't user your VoIP phone. You could do an Internet search to see what's out there.
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spoom2
Expert
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19.4K Messages
5 years ago
Your SIP provider, if that's what you're using, or whoever maintains the Network of your business needs to include the IP address of the phone you're using and probably your modem also. AT&T has no control over true VoIP service. Also your home number would have to be ported to your SIP provider. It's the provider you're switching to responsibility to run with the porting of a number. So you can change providers, but you'll have the same issue.
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amadams1216
Contributor
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2 Messages
5 years ago
Thank you for the reply. It sounds like you are saying that I don’t have the option of using an SIP Phone for my home phone through AT&T. Is that correct?
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spoom2
Expert
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19.4K Messages
5 years ago
Correct, you'd have to have your SIP provider port your number over to them. You might give AT&T a call to see if they offer SIP trunks, I have no idea if they do or don't.
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