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AT&T Phone Account

AT&T Phone Account

Learn how to manage your AT&T Phone service and account.

3K

Double charged.

Double charged for my att prepaid plan, literally impossible to contact customer support been on hold for hours.

 posted 

a day ago

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Last response by 

2 hours ago

Billed continuosly for a CANCELED home phone

Since November 2019, when canceled. I continue to get billed for it and have to call , wait, transfer, wait. get it removed , tell them it was closed,

Cancel Home Telephone Service

What is the procedure for canceling home telephone service?

 posted 

5 hours ago

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Last response by 

2 hours ago

I have requested a paper bill to be mailed to me and am not receiving it

I spent over an hour several weeks ago trying to get assistance regarding my landline billing. I finally thought I was transferred to someone at AT&T

 posted 

10 hours ago

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Last response by 

8 hours ago

Landline billing help

I have a big sudden increase in landline bill and it must be a mistake. Also cannot find a way to access the bill on the internet.

 posted 

14 hours ago

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Last response by 

12 hours ago

Phishing email

We got this phishing email today.ot this email today from: [email scrubbed] . The email had the official AT&T logos for MyATT and ATT.

Accepted Solution

Official Solution

Spam security calls from AT&T support number 1-800-288-2020

I'm an AT&T customer in the US. I have been getting spammed calls on my landline phone from the AT&T support number 1-800-288-2020 about some internet

 posted 

2 years ago

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Last response by 

14 hours ago

A bill I don't know what it is for.

my bank has been paying a bill for some time and I don't know what it is for. last payment was on 1/27/2020 for $181.86

 posted 

15 hours ago

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Last response by 

15 hours ago

Billing

Apparently paying two internet bills with one check is beyond AT&T's mental capabilities. I've been a Bellsouth/AT&T customer for 30+ years. Maybe it'

Accepted Solution

Moving. How do I cancel my landline?

Moving. How do I cancel my landline without sitting in automated menu (Edited per community guidelines) all afternoon?

 posted 

15 hours ago

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Last response by 

15 hours ago

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