Contributor
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3 Messages
Where is option for annual auto-pay?
Where is the option to set up annual auto-pay? I previously had it but cannot seem to get it reinstated. I have been paying $100 annually (plus tax) in August every year, but because my credit card number changed this past August, I cancelled the auto-pay for fear I would pay twice ($200+tax). But now I can't find option to reset the annual auto-pay on my annual renewal date. Whenever I try to set it up, my only choice is to pay $25 which I believe is only good for 3 months and I don't want to get stuck having to renew every 3 months. And actually even though I think I'm setting up the auto-pay, it actually looks like it wants me to pay $25 immediately. I'm totally confused, and really want to have my annual auto-pay back. Thanks very much for any help or advice!
Accepted Solution
Official Solution
sandblaster
ACE - Expert
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64.7K Messages
6 years ago
Yes, I do believe a $100 refill is still possible and the expiration is still one year.
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sandblaster
ACE - Expert
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64.7K Messages
6 years ago
I don’t believe the annual autopay is an option any more. If you want to do an annual refill, you must do it manually.
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Sangazure
Contributor
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3 Messages
6 years ago
Thanks for your advice. I hope it's no true. I really loved the auto-pay annually. But I can handle a manual payment annually. Do you know if the $100/annual payment is still accepted?
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Sangazure
Contributor
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3 Messages
6 years ago
Wonderful, thanks so much for your help.
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