Contributor
•
1 Message
Need to cancel auto pay
I bought two prepaid sim cards with autopay for my visitors
Unfortunately, they got lost.
How do I cancel autopay?
Thanks
Contributor
•
1 Message
I bought two prepaid sim cards with autopay for my visitors
Unfortunately, they got lost.
How do I cancel autopay?
Thanks
ATTHelp
Community Support
•
231.5K Messages
7 years ago
Hello @eyulaeva2004!
We definitely don’t want you to be paying for a service you are unable to get at this time. I’m glad you reached out and asked. I’m happy to be of assistance!
To cancel AutoPay, you will first login to your myAT&T account. From the top of the page select Home and at the bottom of this page choose Manage AutoPay. There will be an option to End AutoPay, please follow the prompts to confirm the cancellation of it.
If you have any trouble, please do send us a message to @ATTCares with your full name, contact number, and prepaid number.
I hope these details help you. Have a wonderful day!
Angelina, AT&T Community Specialist
0
0