Community Support
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6.7K Messages
Websites Not Loading - AT&T Internet
Is a website you visit regularly suddenly not loading in your web browser? Are you experiencing slow browse or video buffering?
Sometimes, for various reasons, the DNS cache becomes corrupt or out of date, or simply “messed up”. The symptoms vary, but the most common is that you can’t get to some web sites in your browser. Typically a reboot of devices such as your router and the device having the issue should correct it.
Below is how you can flush DNS on a Windows computer. Use Flush DNS to help with perceived blocked website.
- Open Run/Search “CMD” to launch command line and type the following:
- ipconfig /flushdns
- C:\> ipconfig /flushdns
You should see:
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\>
Give this a try and typically this will resolve the issue and remember that you may need to do this again occasionally.
Jared, AT&T Community Specialist
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Accepted Solution
Official Solution
ATTU-verseCare
Community Support
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6.7K Messages
7 years ago
Having trouble with websites? Click on some helpful information above. Having trouble with slow speeds? Check out our Internet Hub here.
-ATTU-verseCare
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FedUpGoodbye
Tutor
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12 Messages
7 years ago
The self-service garbage is really sweet, and all, but I'm PAYING YOU a) not to have these issues, and b) to resolve these issues. While delivering less than 1mbps at the same charge as Charter delivers 60 times that speed. AT&T was kind and knocked $10 off my bill, but with the new surprise-gouge of $7 for equipment rental. I've already canceled AT&T, and am headed over to Charter.
-FedUpGoodbye
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efesbe
Contributor
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2 Messages
6 years ago
Hello,
Been having issues loading some websites. These are popular websites such as Costco.com, Norstrom.com, Ebay.com, just to name a few.
I have been researching on possible solutions and I've tried all them all to no avail. As with others, the website works outside of my home network when using my phones data service. I have the AT&T Fiber Internet 1000 and it started off fine with no blocked websites. There have been gradual blockages of websites and ebay just happened today. Is the only solution to leave ATT and go back to my cable company? I'm totally fine with going back but I just don't see why ATT can't fix this ongoing problem.
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efesbe
Contributor
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2 Messages
6 years ago
Been trying to get customer service multiple times at this time, but each time I get through, I feel that I'm intentionally getting disconnected. It seems that this is an issue that they can't fix and don't want to deal with.
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stevevalencia
Contributor
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1 Message
6 years ago
I am using an Android phone Kyocera. When I attempt to use the google search for my listed site https://associatedloggers.com it is not going to the web site. I could understand if I was "not" typing in the exact url but geeza! ? It is silly to not be directed to the exact web site when using the correct url. Instead I am getting search results, (if using my desk top () and typing in only the keywords "associated loggers"
Why is this happening?
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gafuentes
Contributor
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1 Message
5 years ago
OMG, same issue 11/8,11/9/2018 When is AT&T IT dept going to stop playing around with things they do not test and SOP correctly on their books. Time for them to get fired!
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touchadafishie
Contributor
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1 Message
5 years ago
I agree. Why do we need to pay these people for a garbage website that we need to "flush" when literally no other major website has this big of a problem. I kind of figured that any responses from AT&T would blame the user rather than the developer and AT&T themselves.
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fedupyousuck
Contributor
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1 Message
4 years ago
So i guess i can't curse but at &t can screw us for $$$$ sm
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linnie1948
Contributor
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1 Message
4 years ago
Can't load mail in ATT.
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Fiber_junkie
New Member
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23 Messages
2 years ago
Please disable Internet security armor via Smart home manager app this issue can be resolved for some websites
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