Does AT&T offer a wireless n RG to replace wireless g i38HG RG?

Voyager

Does AT&T offer a wireless n RG to replace wireless g i38HG RG?

I want to increase the speed of the wireless network within my home. I have the i3812V iNID outside and have the 18 mbps service. I know the service speed from AT&T cannot be increased by changing to wireless n within my home, but it should do wonders inside, So, does AT&T offer a wireless n RG to replace wireless g i38HG RG?

 

Also, if I get a wireless receiver will it work on wireless n? 

Message 1 of 25 (5,743 Views)
Tutor

Re: NVG589

[ Edited ]

JefferMC,

 

Thanks for that info.  Previously, I've gotten different information from different people and between your answer and the next, I think I got the answer to *What really makes the determination of whether it would work or not?".  By that I meant ... is it the type of connection (fiber vs copper), type of connection to a certain point (to the house), possibly limitations to my profile (which I did not understand before these new posts), etc.  I was told this morning (Tier 1) that my neighborhood had to be on fiber for it to work. If I am reading these posts correctly, that is not the case.  In the past I had two traditional phone lines, but technically, I'm sure how that is configured inside my house, but it doesn't appear to matter.  Recently, a AT&T tech mentioned that my profile might need to change ... I cannot remember why he suggested that was the case ... but we were in a conversation regarding the 589, and wireless N in my house.

 

The bottom line is that there doesn't appear to be any technical reason that the Motorola NVG589 wouldn't work in my house.

 

Message 16 of 25 (5,186 Views)
Tutor

Re: NVG589

[ Edited ]

drumboy35,

 

Thanks for that info ...

 

RE: "As long as you have a VDSL signal (3600, 3800, 3801, i3812, 5031 RGs) then it would work."

 

So, there doesn't appear to be a technical reason (fiber vs copper, "bonded pair", 2 wires versus 4 wires, current profile, etc) that the Motorola NVG589 wouldn't work in my house. 

 

If there are other possible technical reasons, let me know and I will post more info on my current config.

 

If it matters, I do not have Uverse TV or Uverse Phone.

 

Thanks!

 

Message 17 of 25 (5,176 Views)
Highlighted
ACE - Expert

Re: NVG589

I'm starting to see where you're going, I think.

 

There does not need to be fiber to your home for the NVG 589, but you do need to be within 5000 feet (as the wires run) of a VRAD, which is itself served by fiber.  What they may have meant is that you need to have fiber run to your neighborhood (i.e. to a VRAD in your neighborhood) so that you can get the VDSL2 flavor of U-verse.

 

There's another thing called U-verse, which is ADSL2+ based, and customers can be served on loops much longer than 5000' from the equipment.  In a large number of cases, these subscribers are still served from the Central Office, though the cards for this IPDSLAM ADSL2+ can be installed in a VRAD).  This flavor of U-verse uses different modems (i.e. not the NVG 589/2WIRE 3600,3800,3801, but the NVG 510, e.g.) and does not currently offer IPTV.

 

There are some modems that handle either ADSL2+ and VDSL2 (not at the same time, but could be used for either), however, I don't think the NVG 589 is one of them.

 

Basically, what I'm saying is that your home may be in an ADSL2+ service area only.

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 18 of 25 (5,128 Views)
Tutor

Re: NVG589

 

Thanks. 

 

By IPTV are you referring in general to U-Verse TV?  If so, if U-Verse TV is offered in my area, would that tell me that I'm not in a ADSL2+ area?  

 

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"There's another thing called U-verse, which is ADSL2+ based, and customers can be served on loops much longer than 5000' from the equipment.  In a large number of cases, these subscribers are still served from the Central Office, though the cards for this IPDSLAM ADSL2+ can be installed in a VRAD).  This flavor of U-verse uses different modems (i.e. not the NVG 589/2WIRE 3600,3800,3801, but the NVG 510, e.g.) and does not currently offer IPTV."

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Message 19 of 25 (5,088 Views)
Employee

Re: NVG589

Thanks for the question....I suspect you are on a long loop length and having intermittent loss of signal issues causing tech visit.
Your current 32/5 profile probably has less than 20% headroom (39+ raw available) and or a Noise Margin Ratio (NMR) in the 9-12 area.
If this is the case lowering your current profile to 25/2 would improve both overhead and NMR for better quality service,.
The downside is your internet speed would also have to be lowered to 18 Mbps, the good news is that speed is $10/ month less.

In the future when higher profiles are available you would be able to move your internet speeds up by using bonded pair and the NVG589.

Based on posts I believe this is the answer your looking for, thanks to all who helped answer some of the OPs other questions. Best
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 20 of 25 (5,073 Views)
Mentor

Re: NVG589

Assuming he's not on one already, could moving him to a K-Card at the VRAD improve his connection and allow him to keep the higher profile?  I know it helped mine as I'm pretty darned marginal at around 3300' from the VRAD.

Message 21 of 25 (5,059 Views)
Employee

Re: NVG589

If OP is on the F card, an updated K card reprovisioned could possible add up to another 10 M out
This is NOT done by a uverse tech, the card has 48 ports so all customers on that card would be updated.
In addition suspect if updating they would update all the cards not just one, requires scheduling by higher department.

In reference to BobLouder posts and others

The OP wording is somewhat vague about tier support fiber, recently talking to tech about 589 RG so I drew the conclusion stated above,
but could have been talking to tier 2 about unrelated issue, as well speaking to tech inquiring about possible N router or faster internet speeds.

Statements can make: OP has a 3801 thus he is VDSL, which does require fiber to work, in this case FTTN.
Bob louder currently has the highest standard profile offered in ALL markets.
If the lines are clean and can support will automatically be upgraded to 45M profile with 30/3 HSIA.
If not OP would need to request higher profile to receive pair bonding, reinstall appointment required. Single pair to bonded pair conversion.

My previous posts implied line issues but not necessarily stated by BobLouder
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 22 of 25 (5,054 Views)
Tutor

Re: NVG589

[ Edited ]

Thanks "my thoughts".

 

I do not have line issues.  Questions are to determine if I am currently "NVG589 ready", from a technical standpoint only.

 

Based on the above posts, my conclusion is (which may not be correct):

 

... that because I have a "3801", I am "VDSL" and therefore I have fiber to wherever that fiber needs to reach (to VRAD, to neighborhood, to house street, OR front street to house, wherever), and my profile is the highest standard profile offered, therefore there is no technical reason that the Motorola NVG 589 would not work at my home now.

 

If I am missing something, let me know.

 

... last, what does OP stand for?  Maybe I need another cup of coffee.

 

 

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In reference to BobLouder posts and others

The OP wording is somewhat vague about tier support fiber, recently talking to tech about 589 RG so I drew the conclusion stated above, but could have been talking to tier 2 about unrelated issue, as well speaking to tech inquiring about possible N router or faster internet speeds.

Statements can make: OP has a 3801 thus he is VDSL, which does require fiber to work, in this case FTTN.
Bob louder currently has the highest standard profile offered in ALL markets. If the lines are clean and can support will automatically be upgraded to 45M profile with 30/3 HSIA.  If not OP would need to request higher profile to receive pair bonding, reinstall appointment required. Single pair to bonded pair conversion.

My previous posts implied line issues but not necessarily stated by BobLouder

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Message 23 of 25 (5,021 Views)

Re: NVG589

... last, what does OP stand for?  Maybe I need another cup of coffee.

 

 

OP stands for original poster.  

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway
Message 24 of 25 (5,012 Views)
Tutor

Re: NVG589

Ah, so I guess I am an HJ  ... HiJacker of thread

 

__________________________________________________________

 

... last, what does OP stand for?  Maybe I need another cup of coffee.

 

 

OP stands for original poster. 

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Message 25 of 25 (4,990 Views)