Contributor
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3 Messages
slow upload speed at my house
AT&T - how do I get to a real escalation team?? I know I have 3mbps to my house but the Max AT&T plan is 768K download . . this gives me only 1ook upload. I have been turned over to "The AT&T Escalation Team" four times with promises to receive call back within 24 hours. I have never received any call back. One AT&T suppoort person offered their solution - drive to Starbucks and look for a hotspot.
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ATT_James
Former Moderator
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773 Messages
11 years ago
FW Reuning,
I would try first to run a diagnostic test by following the link below to see if your having trouble on your line.
AT&T Troubleshoot & Resolve
To get into direct contact with an ATT representative you can send a private message by following the link below. Please include your name, email address, phone number and the best time you can be contacted.
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James
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