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How to configure Thunderbird email client?

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How to configure Thunderbird email client?

I am having difficulty configuring my Thunderbird email client running on a Windows 10 PC to send email.  This is how my Outgoing Server (SMTP) is configured:

Server Name:  outbound.att.net

Port:  465

Connection Security:  SSL/TLS

Authentication Method:  Normal Password

Username:  my att username with the @att.net portion not included

When I try to send a message there is a long pause and then I'm asked for my password.  I type in my password and I'm told "Login to server outbound.att.net failed" and I'm asked to retry my password.

The status message states that I'm connected to att.net but my password isn't accepted.

Any idea what I'm doing wrong?

Thanks!

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ACE - Expert

Re: How to configure Thunderbird email client?

@ReformSchooler ,

 

I think you need to use the whole e-mail address.  I was looking for the support article about this, but it appears that AT&T's Support Knowledge base is down. Smiley Sad

 

UPDATE: it's working now, try https://www.att.com/esupport/article.html#!/email-support/KM1010491

While Thunderbird is not listed in the list of clients, choose one of the Outlooks, the information is the same, it just goes in different fields.

 

You can also try this automated e-mail setup tool: 

https://pattcw.att.motive.com/wizlet/EmailConfig/welcomePrepare.do

 

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Teacher

Re: How to configure Thunderbird email client?

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