Contributor
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1 Message
Emails Sent to me bounce with "Suspended Inactive mailbox" error
I seldom (OK, almost never) actually use my @att.net email address EXCEPT to recover my google account. So while I use it almost never, when i need it i really need it.
I didn't receive my password reset email from google, so i sent a test from my gmail account to my @att.net account. The message bounced, with the error "Suspended Inactive mailbox".
What? I pay my bill every month, why does someone arbitrarily decide i should not get emails?
Frustrated in Down East Maine
ATTHelp
Community Support
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231.9K Messages
6 years ago
Hello @m76steve,
No worries we have you covered! To have your account reactivated call us at 1-866-722-3425. View this article to learn more about accounts being suspended for inactivity. We hope this helps!
James C., AT&T Community Specialist
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