Contributor
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2 Messages
Cannot access Prodigy email account
After several attempts I am having issues with getting into my prodigy.net account through Yahoo mail. I didn't change my password and don't know why all of a sudden I cannot access. I went through steps of "forgetting password" It take me to a page that tells me I have several ATT accounts, my cell bill and DTV, however, nothing about email. This is frustrating! I need to see my emails.
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.7K Messages
5 years ago
Hi @mjbjab1!
We'd love to help you here! Have you tried resetting your email using myAT&T? If not, we suggest that you get started by viewing this article to get tips on How to Reset your Email Password using myAT&T.
Let us know if this helps!
Yetty, AT&T Community Specialist
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mjbjab1
Contributor
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2 Messages
5 years ago
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ATTHelp
Community Support
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231.7K Messages
5 years ago
Hello @mjbjab1
Great news! Glad you were able to get your issue resolved. Please feel free to reach out if you have any questions or concerns.
Charles, AT&T Community Specialist
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ProdigyMailUse1
Contributor
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2 Messages
4 years ago
I keep getting "the connection to the server was interrupted" contact server admin. I'm using pop.mail.yahoo.com and smtp.mail.yahoo.com and both servers are failing to connect. I can access my email via the web so I know its not an account issue or internet connection issue.
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desireelynn
New Member
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3 Messages
4 years ago
I am having this same problem... trying not to panic.. where did you find the info..
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desireelynn
New Member
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3 Messages
4 years ago
Could you please let me know where you got the info to fix this, I am having the same problem and trying not to panic!! Thank you!
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