Tutor
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10 Messages
Can't login to att.net email
I keep getting this error message when I login to my att.net email "
Secure Connection Failed
An error occurred during a connection to loginprodx.att.net.
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.
Learn more…
Report errors like this to help Mozilla identify and block malicious sites
Also my avast virus software..this pops up as malware.
What's going on?
ATTHelp
Community Support
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232.1K Messages
6 years ago
Hey @Jasonc126,
Let us help!
Have you tried accessing att.net on a different browser? For good measure, try clearing your cookies and cache and trying again as well.
We look forward to your response!
Rury, AT&T Community Specialist
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gregn357
Tutor
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4 Messages
6 years ago
Rury, I also have this problem. I have tried IE, Firefox and Chrome. All are blocked and my antivirus, AVG is declaring the signon page contains the HTML: PhishingAtt-B [Phish] virus.
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Jasonc126
Tutor
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10 Messages
6 years ago
Nope I've tried various browsers and still get the same thing..
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_xyzzy_
Expert
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15K Messages
6 years ago
@gregn357 is correct. Turn the AV software off. It operates globally across any browser you use. Report the problem to the AV creator (probably Avast since there are a bunch of report on that one having the same problem).
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Jasonc126
Tutor
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10 Messages
6 years ago
Never mind it's fixed now!
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