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Zaylyn's profile

Mentor

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28 Messages

Sunday, October 5th, 2014 9:03 PM

ATT/Yahoo! email not working: disposable addresses

ALERT: Disposable addresses not working on 10/5/2014. All emails to these addresses bounce, error code 554. When will this be fixed?

Scholar

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389 Messages

10 years ago

I'm having the same problem.  It started yesterday evening, 10/4/14.

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oobleck

ACE - Expert

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35.2K Messages

10 years ago

Have you reported it to Yahoo??

 

Contributor

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1 Message

10 years ago

Same thing here - I can send emails from these addresses but I cannot receive emails to them.  It seems to have started yesterday 10/4/2014.

Scholar

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389 Messages

10 years ago

I haven't found any way to report it to Yahoo.  Every link I try tells me I have to go to AT&T for support.  And AT&T says that Yahoo is supposed to support it.   If you know of a way to get through to Yahoo please let me know.

 

There are a couple of threads about it on Yahoo Answers, but I don't know if that does any good.

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oobleck

ACE - Expert

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35.2K Messages

10 years ago

You could try this:

 

https://io.help.yahoo.com/contact/index?page=contact&locale=en_US&y=PROD_MAIL_MOBILE

 

EDIT: Yes, but I see they pass the buck. So...

Please click this AT&T logoU-verse Customer Service link to send a Private Message (PM) to the AT&T customer service team to help you resolve your issue. You can expect a reply via return PM (the blue envelope envelope in the upper right hand corner of this site, next to your name and avatar) in a business day or three.

This is a group of U-verse service specialists who are knowledgeable about U-verse and will stay with your problem until the end (instead of forgetting about it when the phone hits the cradle). Speed things up by including your Billing Account Number, and the best time and way to reach you.

Scholar

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389 Messages

10 years ago

I finally got in touch with an excellent AT&T CSR who was able to contact the Yahoo and/or AT&T engineers.  They're working on the problem and expect to resolve it tonight.  Fingers crossed!

 

If it doesn't get fixed I'll try your suggestion of the customer service team.  Thanks!

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oobleck

Contributor

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1 Message

10 years ago

I have the same problem.  I didn't notice it right away, but I hope they (Yahoo or AT&T) have a fix for it soon.  In the meanwhile, it seems that many of my Email messages will be lost.

Scholar

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389 Messages

10 years ago

My disposable addresses have been working since 8:00 ET this morning, if not earlier, so they're making progress.

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oobleck

Mentor

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28 Messages

10 years ago

Looks like it is working today! Just wish Yahoo or ATT would let us know. ATT caller service received a notice of the problem from Yahoo! but it took 45 minutes of my time to find that out.
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