For the mom who gives us everything - Mother's Day gifts that connects us.
What is happening with 3G?
Heidida's profile

Contributor

 • 

1 Message

Friday, May 5th, 2017 7:29 PM

tired of rebooting my iPhone 7 to get it to see the microcell. Anything i can do?

Microcell works great and with my old SE iPhone it picked up the signal most of the time.  Now I have a new iPhone 7 and when I come in the house it NEVER picks up the microcell.  I always have to reboot the phone to get it to connect.  Then it's just fine.  Is there anything I can do about this?

ACE - Expert

 • 

24.2K Messages

7 years ago

@Heidida - the iPhone 7 is capable of WiFi-C (WiFi Calling). If you don't need the MicroCell for other phones that are not WiFi-C capable I'd disable the MicroCell (turn off the power) and setup WiFi-C on the iPhone 7. Settings -> Phone -> WiFi Calling.

 

As far as iPhone 7 settings go, do you have WiFi Assist enabled? It has nothing to do with WiFi-C but can chew up your data and it may interfere with connecting to the MicroCell. You may also want to disable LTE to see if that makes any difference. We have multiple flavors of iPhones (3GS up to a 7) and they all connect fine, every time. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.