Contributor
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1 Message
iPhone 6s + Microcell
Received my 6s and, after two days and five phone calls to AT&T, found that the 6s doesn't work with the microcell - neither apple nor AT&T has figure it out. Sending back the i6 and probably dropping AT&T. Do you think someone would do some testing before they start shipping?? I'm dead in the water at work without the Microcell.
Tracydiehard
Contributor
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1 Message
9 years ago
Had problems pairing iPhone 6s with Microcell. I deactivated Microcell and disconnected it from both power and router, and let sit for a few minutes before re-connecting. Then I re-entered all of the Microcell information as if it was a new setup. Immediately made connection and is working fine.
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OttoPylot
ACE - Expert
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24.4K Messages
9 years ago
Yes. That seems to be what works for most. I will be adding the following instructions to the Guide as soon as I can:
Disconnecting the MicroCell and starting over from scratch forces the MicroCell to go thru the entire activation process as if it were new. This includes downloading any updates that are available but may not have been pushed to your MicroCell Service Area yet. Turning off and then on again your phone after successful activation registers the MicroCell to the phone’s cellular neighborhood.
This probably has to do with the new hardware of the iPhone 6S (full complement of GSM and CDMA frequencies) which more than likely resulted in a new range of IMEI codes (which are explained in the Tech Guide) forcing the customers to re-register everything.
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