The new iPhone 15

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If you are looking for the news on latest the Apple devices, including the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro, iPhone 15 Pro Max, or all of our Apple device deals for new & existing customers - you're in the right place!

Note: Before you move your data to your iPhone 15, you must update the iOS on the new iPhone. This will ensure the data transfer is as smooth as possible. Learn More.

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Read the latest Apple solutions...

(7)

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Official Solution

Help unlocking cellular on my iPad Pro 2nd Gen

I have an iPad Pro 12.9 2nd Gen, and I'd like to set up cellular service. However, Settings > General > Carrier states "AT&T 58.0" I have tried completely erasing and resetting the iPad, but the setting persists. I need to unlock it so I can use cellular service with another carrier. A com

Questions

40

4

0

Accepted Solution

Official Solution

time zone for collections

what time zone is collections in?

Questions

29

1

0

Accepted Solution

Bought a phone that was reported stolen after

I bought an Iphone 15 promax on fb marketplace and the seller said it can be unlocked cause it was paid off already. But when I tried unlocking the phone on the AT&T website, it showed that it still has balance left and that it cannot be unlocked. So I just got scammed and the seller will just r

Questions

36

4

0

Accepted Solution

need owner info via imei

hi i buy 14 pro max and passcode disable so i want owner info via imei

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19

1

0

Accepted Solution

SIM card transfer from current ATT locked iPhone to newer ATT iphone

Have ATT Iphone 7 purchased years ago from ATT with 3 year plan. After plan was finished, switched to ATT prepaid service. Want to purchase new iPhone 11 from store in display labeled ATT prepaid. Want to transfer iPhone 7 SIM card to new iPhone 11 using existing prepaid account so don't need new pr

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29

2

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(19)
request unlock device

I have been a customer before currently, I'm not . I don't own any bill, I tried to request to unlock my device for two months but they refused because I was cancer my account they couldn't find my old information. I don't understand why they at&t don't have any information at all. So far I can

Questions

22

2

0

eSIM not working

I am overseas & my eSIM has turned off. I cannot get it to turn back on, I have reset network settings & it didn’t work. The international customer service number puts me on hold for over an hour then hangs up. I have been calling & have been unable to reach anyone to help. My eSIM has b

Questions

20

1

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Change Caller Id Name after switching from Att to new carrier Boost Infinite

My wife and I divorced and I switched carriers to Boost Infinite. Our Att account was in her name. Now when I call out, my caller ID name shows as her name. Boost Infinite says they can't fix, it has to be done by ATT.  When I call ATT, they won't help me because I don't have an account setup.

Questions

17

7

0

Accepted Solution

Official Solution

Help unlocking cellular on my iPad Pro 2nd Gen

I have an iPad Pro 12.9 2nd Gen, and I'd like to set up cellular service. However, Settings > General > Carrier states "AT&T 58.0" I have tried completely erasing and resetting the iPad, but the setting persists. I need to unlock it so I can use cellular service with another carrier. A com

Questions

40

4

0

Sim Card Unlock

Just had a question about the sim card lock on two phones under one plan. As of now, I have my phone paid in full (paid it on Mon). The other phone on the plan has not be paid in full. Will I still be able to get the sim card unlock on the phone that has been paid off already, or would both phones

Questions

33

2

0

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