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Read the latest AT&T Fiber solutions...

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Accepted Solution

AT&T Fiber self install keeps failing during the account validation stage

My fiancé and I just bought a house. We decided to try AT&T Fiber for internet. I placed the order online and received my kit for a self install. I've tried multiple times to do the install, and each time it stops during the account validation phase. I spent an hour on the phone, mostly on hold,

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14

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Accepted Solution

Official Solution

Is a fiber optic cable run to each television

Is a fiber optic cable run to each television

Questions

58

1

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Accepted Solution

Replaced Router/Gateway in passthrough, now different traceroute behavior?

I have a pfSense firewall setup behind my gateway which is in passthrough. This week while troubleshooting something else I did a traceroute from within pfSense and observed the first hop was on the same public subnet as my public ip address (for example, if my public IP was 64.58.104.100, the first

Questions

43

3

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Accepted Solution

neighbor down the street has fiber I dont

8500 block of lookout mountain ave Los Angeles CA 90046 States no fiber internet but 8400 block States it does. Is there a timeline of when the rest of our street will get fiber? its been 3 years like this.

Questions

33

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Accepted Solution

BGW320-505 Modem-Does It have its Router capability to do port forwarding and port Triggering?

I just got Fiber installed and was looking in the modem. I don't seem to find any real router functions in there. My question is on the BGW320-505 Modem-Does It have its Router capability to do port forwarding and port Triggering?

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53

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(36)
What to Mbps values to enter when prioritizing devices on wifi network?

I'm trying to prioritize some devices on my wifi network (e.g., laptops mostly). The mesh network admin interface is telling me this: Ensure that you've entered the exact download and upload bandwidths provide by your ISP. Entering a bandwidth that is too low or high may affect your Quality of Serv

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9

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Accepted Solution

AT&T Fiber self install keeps failing during the account validation stage

My fiancé and I just bought a house. We decided to try AT&T Fiber for internet. I placed the order online and received my kit for a self install. I've tried multiple times to do the install, and each time it stops during the account validation phase. I spent an hour on the phone, mostly on hold,

Questions

14

6

0

Am I experiencing an outage in Buchanan, Mi

Nice day, no power outage, just lost Internet. It's been about 30 minutes now.

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13

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Instead of Fiber to the BG@-320, can AT&T replace my current ONT with a higher speed ONT (to get 2.5 or 5Gbit?)

I have a home built in 2012. It was wired with Ethernet from the interior On-Q panel to the corner where the FTTH comes. This is essentially opposite sides of the home. The interior of the wall where the current 1GbE ONT lives is not ideal for me to place the BGW-320, and my home is clad with rock s

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17

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terrible internet service

I switched to AT&T internet a month ago. I regret it. On Saturday morning, their internet went down, and they said there was an outage in the area. It's been two days, and they haven't fixed it. They told me I should use a mobile hotspot and upgrade my cell phone service to cover the extra use.

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28

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