New Member
•
2 Messages
You billed me again this month for 45 dollars, this plan I had cancelled over a month ago
You billed me again this month for 45 dollars, this plan I had cancelled over a month ago
New Member
•
2 Messages
You billed me again this month for 45 dollars, this plan I had cancelled over a month ago
ATTHelp
Community Support
•
231.5K Messages
4 years ago
Hello @mikechinchen,
We'd be more than happy to take a closer look into why you were charged again after canceling your service.
Would you kindly provide us with some more details so that we can better assist you?
Please let us know.
We look forward to hearing back from you soon.
Sean, AT&T Community Specialist
0
0
sandblaster
ACE - Expert
•
64.7K Messages
4 years ago
There is no $45 postpaid plan so I’m guessing you are prepaid. Prepaid does not have a bill. The way to cancel prepaid is to quit paying. Sounds like you have not disabled autopay.
0
mikechinchen
New Member
•
2 Messages
4 years ago
I resolved over the phone, great service but long queues. thanks!
0
0
ATTHelp
Community Support
•
231.5K Messages
4 years ago
Hello @mikechinchen,
Thank you for reaching back out to us.
We're very glad to hear that you were able to get this resolved over the phone!
Please don't hesitate to contact us here with any additional questions or concerns that you may have going forward.
Here at AT&T, we're always happy to help!
Sean, AT&T Community Specialist
0
0