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Contributor

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1 Message

Sun, Aug 26, 2018 6:20 AM

Separating phones and account

On the next contract .. My husband and I are on the same account and bill .  I would like to take my phone and have my own account separate from his. My phone, my account.. His phone, his account. Im tired of him always suspending my service every time he gets moody... How do I go about doing that. 

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lizdance40

ACE - Sage

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78.1K Messages

2 years ago

You have to do a transfer of billing responsibility which has to at least appear to be authorized by the account owner.  It requires all the account information, PIn code.  

Alternately go buy a prepaid phone and service and walk away from your current number.  

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Accepted Solution

Official Solution

lizdance40

ACE - Sage

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78.1K Messages

2 years ago


@Newtoyou wrote:

Can I port my phone number that was unbundled from dtv? After I sign up to prepaid? Phone is from 2015 and is a flip phone. So Im porting my number to myself


To move your number to prepaid, go to an ATT store for a new SIM card and they will change you over.  

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Newtoyou

Mentor

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49 Messages

2 years ago

Can I port my phone number that was unbundled from dtv? After I sign up to prepaid? Phone is from 2015 and is a flip phone. So Im porting my number to myself

Contributor

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2 Messages

a year ago

So.. I’m on a phone plan with my boyfriends grandma, how do I remove my line from her account and get my own account separately from her? Would I need to get the grandmas info in order to do it or transfer it to a new account?!

lizdance40

ACE - Sage

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78.1K Messages

a year ago


@Tarah3 wrote:

So.. I’m on a phone plan with my boyfriends grandma, how do I remove my line from her account and get my own account separately from her? Would I need to get the grandmas info in order to do it or transfer it to a new account?!


Grandma would need to transfer billing responsibility to you.  You then would have to pass a credit check, accept responsibility and start your own account.  
https://www.att.com/esupport/article.html#!/wireless/KM1045265

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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