save only $5 for suspending a line!
One of the users in my mobile share plan has an internship in India, during which she will not be able to use her at&t line. I had asked at&t to suspend her line for the 3 months she will not be in the United States. I understand that she would still need to pay her At&t Next installment and insurance. I was told by At&t that the only 2 options are voluntary suspension (where the person would pay her complete bill but not have service) or reduced cost suspension (which is $10/line). The incredible part is that the cost of that line after discount due to at&t next is $15! so the net savings is $5 per line - which does not make any sense to me - having to pay 2/3rd of the line costs not to have service.