Skip to main content
AT&T Community Forums
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.



1 Message

Tue, Jun 25, 2019 4:47 PM

Returned check

I had an error in my bank account and payment will be returned for insufficient funds. It was a bank error and the money is in there. Will ATT automatically send the payment through a 2nd time?


Accepted Solution

Official Solution

Brand User

Community Support


127.4K Messages

a year ago

Hello @Question99


We're more than happy to provide you the answers!


If everything has been cleared with your financial institution to re-submit the payment, then you may try again. If the form of payment is not accepted after the second attempt, then it would be best to use a different payment option.


Please review our AT&T Payment Options article which will provide more information and details on paying your account balance.


We hope this helps, and have a good afternoon!


Dwight, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question