Received error when updating wireless billing email address

Greetings @GauxGaux,

 

We understand you'd like to change your billing email address to start receiving paperless billing. We'd be more than happy to provide assistance to you. But, before we do we'll need to ask you some questions.

• When did you attempt to change your billing email address? 
• Have you went into the store or called our customer service number?
• Is this your first time updating your billing email address?

Jacob, AT&T Community Specialist

Hello,

You can update this at your local store, or via customer service at (Phone number hidden) (611 from AT&T phone, or by chat on MyAT&T app or Att.com