Skip to main content
AT&T Community Forums

New Member


1 Message

Thu, Oct 29, 2020 1:33 AM

IMO request

I submitted a  request for an IMO discount back in August of 2019 and still haven't heard back. I tried to call and the guy just shrugged and said I have to submit it again. The website is down right now. I found my ticket number is there anyway I can call or chat with someone?


Brand User

Community Support


140.2K Messages

25 days ago

Hello @emram,


Thank you for your concern.


With more details, we'll be able to assist you to the best of our ability:

  • Are you on a unified account?
  • Also, did you enroll before activating your line?

Please let us know.


Jonye, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question