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Thu, Oct 29, 2020 1:33 AM

IMO request

I submitted a  request for an IMO discount back in August of 2019 and still haven't heard back. I tried to call and the guy just shrugged and said I have to submit it again. The website is down right now. I found my ticket number is there anyway I can call or chat with someone?

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ATTHelp

Community Support

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140.2K Messages

25 days ago

Hello @emram,

 

Thank you for your concern.

 

With more details, we'll be able to assist you to the best of our ability:

  • Are you on a unified account?
  • Also, did you enroll before activating your line?

Please let us know.

 

Jonye, AT&T Community Specialist

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