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yun0906's profile

Contributor

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2 Messages

Thu, Jul 11, 2019 7:55 PM

How to contact at&t from Korea or other foreign countries?

I am in Korea for returning home, and I payed my monthly bill until June. However, My at&t account was logged out from My at&t app. I don’t know why it happened. Anyway, I tired to login again, but it said my account doesn’t exist. Is there any way to contact at&t from a foreign country? Please help me...

sandblaster

ACE - Expert

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55.3K Messages

3 y ago

Sure. You can call or chat.

Support for travel abroad

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+1.314.925.6925

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Contributor

 • 

2 Messages

3 y ago

If I want do online chat I have to log in. I tried so many times, but didn’t work. I think it happened to somebodies, too. And as I said I stay in Korea now so can’t call too.

sandblaster

ACE - Expert

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55.3K Messages

3 y ago

Why can’t you call? You should have service in Korea. The call is free from your mobile phone. Just FYI, it is now normal that you can’t login to MyATT from outside of the US. Account access is blocked from most locations outside the US. Not being able to login does not mean anything is wrong with your account, just in case that is why you want to contact customer support.

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