Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Need help understanding your bill?
morgan38's profile

Contributor

 • 

1 Message

Monday, June 15th, 2015 11:27 AM

How do you cancel a scheduled payment from the website?

How do you cancel a scheduled payment from the website?

Accepted Solution

Official Solution

Community Support

 • 

15.2K Messages

9 years ago

Hi there! @morgan38 to cancel a scheduled payment please follow the steps listed here:

 

  1. Select myAT&T at the top of the page.
  2. Select Make a Payment.
  3. Select one of the following:
    • Payment Arrangement of for
    • You have multiple pending payments
    • Scheduled Payment of for
  4. Select Delete next to the payment you want to cancel.
  5. Select OK to confirm cancelation of the scheduled payment. Confirmation is automatically sent; no further action is needed.

 

You can manage your account using the myAT&T app1 or from our mobile site (m.att.com/myatt). Get the myAT&T app (att.com/myattapp).

1myAT&T app - Compatible device required. Data/messaging rates may apply for app download/usage.

 

Thanks!

Charise

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.