Contributor
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1 Message
Can't retrieve my account info
Every since this app has updated I have experienced difficulty loading my info
Contributor
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1 Message
ATTHelp
Community Support
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231.8K Messages
8 years ago
Hi @Owls_4life!
How’s it going? Hope all is well with you! I would be glad to help out here, but I need a little more information on what exactly is going on.
What model phone do you have? Which app are you referring to? When you launch the app, is there an error message? Are you using the app on your mobile device or the pc?
Reply to this post and I’m sure that I can get you headed in the right direction.
Look forward to hearing from you!
Tim, AT&T Community Specialist
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