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ss13nerd's profile

2 Messages

Thursday, April 11th, 2024 2:04 PM

Account closed

Account was closed due to unrelated illness that happened to me, just got back on my feet trying to figure out how to reinstate a closed account. Can anyone help me with this, not much information online.

Accepted Solution

Official Solution

ACE - Sage

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117.7K Messages

1 month ago

You would have to contact AT&T directly, pass a credit check in order to reinstate your account and pay all past balances which may include the full balance on a phone as well as service. 

If it's been more than 2 weeks it may not be possible

2 Messages

1 month ago

How do I get the phone number back at least? I can't get into my bank account or anything how am I supposed to go about my day to day life without my phone number?

ACE - Expert

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27.9K Messages

1 month ago

When did your service get terminated?

Community Support

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232.3K Messages

1 month ago

Hey there @ss13nerd,

 

Thank you for reaching out to us. We are here to help you in any way possible. However, we will need more information in order to get you the assistance you need.

 

Please check out this article here: https://www.att.com/support/article/wireless/KM1011528 to find info on reactivating your services.

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact us : https://www.att.com/support/contact-us/, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for visiting the AT&T Community Forums.

 

David, AT&T Community Specialist.

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