Tutor
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9 Messages
15 GB Mobile Share advantag plan with price of 10 GB
I show that at&t offer 15 GB mobile share advantage plan with price of 10 GB. so i chat to at&t, and they agreed to me that there is 15GB Mobile share advantage plan, but then they offer me 16 GB Mobile share advantage plan with is $7.50 higher compare to 15 GB. and they did not honor there advertise for 15 GB mobile share advantage plan and calls it was mistake.
arpit410
Tutor
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9 Messages
7 years ago
https://www.att.com/olam/selectMobileSharePlan.myworld
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
Are those current screen shots or something you saw on-line (that is old)?
You can probably still get it ($100) if you call and ask for retention and then are SUPER POLITE and ask VERY NICELY.
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formerlyknownas
ACE - Sage
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117.3K Messages
7 years ago
@arpit410 The Mobile Share Value plan is gone. The current plan is the Mobile Share Advantage plan. The line fees for you would be higher, the data cost only $10 less for a 16 gig plan.
Old plan no longer offered. Once you give this up, you cannot get it back. Your line fees can be as low as $15 on this plan. ($40 - $25 out of contract discount)
NEW PLAN..... line fees are a flat $20. No discounts.
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
Clearly a typo but...
But look at the one screen it had a 15GB MS ADVANTAGE PLAN...
Also, it's really weird when you look on-line that the left side of the comparison tool doesn't tell you your plan name/type; even clicking "Get plan details" doesn't tell you the plan name...
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arpit410
Tutor
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9 Messages
7 years ago
This are current- most recent screen shots
i took it today, and hour ago
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
Why did you contact them, why didn't you just switch to it? There is a button right there.
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arpit410
Tutor
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9 Messages
7 years ago
I took the screenshots today.
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David606
Employee
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3.5K Messages
7 years ago
There is no 15GB Mobile Share Advantage plan as far as I know. Just 10GB then 16GB.
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Gary L
ACE - Expert
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16.5K Messages
7 years ago
Go take the offer on-line....
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arpit410
Tutor
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9 Messages
7 years ago
When i chat with them, they told me my current plan is 15 GB Mobile share value plan, and i was asking 15GB mobile share advantage plan which they calls a mistake on website.
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