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arpit410's profile

Tutor

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9 Messages

Wednesday, December 7th, 2016 12:27 AM

15 GB Mobile Share advantag plan with price of 10 GB

I show that at&t offer 15 GB mobile share advantage plan with price of 10 GB. so i chat to at&t, and they agreed to me that there is 15GB Mobile share advantage plan, but then they offer me 16 GB Mobile share advantage plan with is $7.50 higher compare to 15 GB.  and they did not honor there advertise for 15 GB mobile share advantage plan and calls it was mistake.

Tutor

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9 Messages

7 years ago

2 Attachments

ACE - Expert

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16.5K Messages

7 years ago


@arpit410 wrote:

I show that at&t offer 15 GB mobile share advantage plan with price of 10 GB.

Are those current screen shots or something you saw on-line (that is old)?

 

You can probably still get it  ($100) if you call and ask  for retention and then are SUPER POLITE and ask VERY NICELY.

 

 

ACE - Sage

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117.3K Messages

7 years ago

@arpit410   The Mobile Share Value plan is gone.  The current plan is the Mobile Share Advantage plan.  The line fees for you would be higher, the data cost only $10 less for a 16 gig plan.

 

Old plan no longer offered.   Once you give this up, you cannot get it back.  Your line fees can be as low as $15 on this plan.  ($40 - $25 out of contract discount)

 

image.jpeg

 

NEW PLAN.....  line fees are a flat $20. No discounts.  

 

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2 Attachments

ACE - Expert

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16.5K Messages

7 years ago


@lizdance40 wrote:

The Mobile Share Advantage plan is gone.  The current plan is the Mobile Share Advantage plan.  

Clearly a typo but...

 

But look at the one screen it had a 15GB MS ADVANTAGE PLAN...

 

Also, it's really weird when you look on-line that the left side of the comparison tool doesn't tell you your plan name/type; even clicking "Get plan details" doesn't tell you the plan name...

 

 

Tutor

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9 Messages

7 years ago

This are current- most recent screen shots

i took it today, and hour ago

ACE - Expert

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16.5K Messages

7 years ago


@arpit410 wrote:

This are current- most recent screen shots

i took it today, and hour ago


Why did you contact them, why didn't you just switch to it? There is a button right there.

 

 

Tutor

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9 Messages

7 years ago

I took the screenshots today.

Employee

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3.5K Messages

7 years ago

There is no 15GB Mobile Share Advantage plan as far as I know. Just 10GB then 16GB.

ACE - Expert

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16.5K Messages

7 years ago


@arpit410 wrote:

I took the screenshots today.


Go take the offer on-line....

 

 

Tutor

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9 Messages

7 years ago

When i chat with them, they told me my current plan is 15 GB Mobile share value plan, and i was asking 15GB mobile share advantage plan which they calls a mistake on website.

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