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khoinguyen2610's profile

New Member

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2 Messages

Thursday, September 29th, 2022 10:09 AM

when can I get back my deactive number

Unfortunately, ATT did the wrong way to deactive my wireless number. I would like to know when my number is recycled? I am really need this number. 

ACE - Sage

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117.2K Messages

2 years ago

Unfortunately, ATT did the wrong way to deactive my wireless number.

There isn't any "wrong way", deactivation is the same as canceling. Canceling a number is permanent.  

Explain what you mean by 'deactivate' , and why you think it was done wrong? 

I would like to know when my number is recycled? I am really need this number.

You won't be able to get that information, and you can't get it back. Canceled/deactivated numbers go back into the pool, you cannot select a number even if you had the number before.

New Member

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2 Messages

2 years ago

When I will be back to the pool?

Former Employee

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32.9K Messages

2 years ago

When I will be back to the pool?

why does that matter you cant get it back

ACE - Sage

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117.2K Messages

2 years ago

@khoinguyen2610

The number went back in the pool as soon as you canceled.  It may have been reassigned to someone new the same day, randomly.  Or still in the pool.  And if it was previously assigned through a different provider, it has gone back to that provider and AT&T doesn't have access to it at all. 

You cannot get the number back even if it's still available.

You cannot choose a number.  

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