Contributor
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1 Message
Video showing another ATT circle of frustration.
Here's another example of why Verizon will eventually make ATT history...
https://www.youtube.com/watch?v=3Aahs1E4MCM
Contributor
•
1 Message
Here's another example of why Verizon will eventually make ATT history...
https://www.youtube.com/watch?v=3Aahs1E4MCM
GLIMMERMAN76
ACE - Expert
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23.9K Messages
6 years ago
Lol pick up the phone and dial. Verizon is already ahead of att.
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formerlyknownas
ACE - Sage
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117.4K Messages
6 years ago
Are you a unified bill customer?
Your select and review is grey, mine is blue. I have no other ATT services and am not a unified bill customer.
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MicCheck
ACE - Expert
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14.3K Messages
6 years ago
Well, you asked the AI how to do something you already knew how to do (change plan), so of course it took you in a circle.
You chose not to wait for someone who could assist you.
Clearly there’s something wrong since you can’t select the new plan, but you didn’t exactly do anything to help get it resolved.
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