New Member
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text messages not showing up on my data log
its been about two weeks and I still have not seen some txt messages show up on the talk/txt log. I still have them in my phone showing the date and time, but there not on my account log.
ATTHelp
Community Support
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232.1K Messages
1 year ago
Hello whwisdom4450! We'd be happy to help you with your text history concerns!
To get started please be aware that if the device is an iPhone and is using iMessage, this is an Apple system. AT&T has no access to this system and all messages through iMessages will show up as data on your billing statement. If you have an android and you're using RCS Advanced Messaging that will also show up as data on your billing statement.
You already seem aware of how to check your current usage, however this support article has steps to check your usage without needing to go online.
Additionally the following part of the article is important to keep in mind as well:
Time stamps for current data or text usage may be off by up to 4 hours in myAT&T. Here are some things to keep in mind:
Let us know if you have any other questions and concerns and thanks for contacting the AT&T community.
Shiann, AT&T Community Speicialist
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Nhampton86
2 Messages
9 months ago
Is there any way to view the phone numbers on RCS text or advanced messaging that uses data?
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