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clrhnny's profile

Contributor

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1 Message

Wednesday, May 23rd, 2018 5:35 AM

Strange email asking for confirmation for replacement process for my phone (that I never initiated)

I keep getting emails (4-5 this past two days) saying the following (I did not make any changes to my account, nor did I ask to get my phone replaced). Now I can't log into my account. Can somebody help?  (I'm not in the country right now and can't get in contact with AT&T support)

 

You’re almost done activating your device 

 

You’ve successfully started the process to replace the device associated with __(my phone number)__. Activate your device now. This button is good for only 24 hours. After that, you’ll need to restart the activation process.

If you need help, call us at 800.331.0500.
Activate your device

 

 

Teacher

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13 Messages

6 years ago

I understand your out of the country but  From outside the U.S. - Call +1.314.925.6925, 24 hours a day, 7 days a week. It's a free call from your AT&T wireless phone

Teacher

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13 Messages

6 years ago

From outside the U.S. - Call +1.314.925.6925, 24 hours a day, 7 days a week. It's a free call from your AT&T wireless phone

ACE - Expert

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14.3K Messages

6 years ago

To add to @Fixit123's response; Do that sooner rather than later!

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