For the mom who gives us everything - Mother's Day gifts that connects us.
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Contributor
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2 Messages
Wednesday, June 21st, 2017 11:31 AM
Porting number to Tmobile
I am tired of ATT horrible customer service, poor call quality, and the nerve to charge restoration fee.
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formerlyknownas
ACE - Sage
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117.2K Messages
7 years ago
Why, cause you think they don't charge you a restoration fee if you don't pay your bill on time?
They darn well do...
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lovlyn35
Contributor
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2 Messages
7 years ago
NO I have been with AT&T since it was Cingular and never not paid on time. That is not why. I shouldn't expect anything different. [Please keep it courteous]
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Tretiree
Guru
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464 Messages
7 years ago
I think she is a customer and a volunteer. Not sure what a Tump supporter is though. This describes the restoral fee.
Reconnection or restoral fee
If your account is suspended for non-payment, you need to pay a reconnection fee when you reactivate your service. This is also called a restoral fee.
https://www.att.com/esupport/article.html#!/wireless/KM1008913
Interesting how you can read customer posts and their description of events undercuts their argument. And then they attack someone who questions it.
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formerlyknownas
ACE - Sage
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117.2K Messages
7 years ago
@lovlyn35 @Tretiree Is correct in every way. I don't get paid, or discounts to participate. I am a regular. All postpaid carrier plans have late fees and if you get suspended, a restoration fee. Like if you pay your credit card bill late, or overdraw your checking account, it's punitive so you won't do it again.
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Fl_retire
ACE - Professor
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3K Messages
7 years ago
@lovlyn35 Tmobile does charge a fee to restore service.
https://support.t-mobile.com/docs/DOC-3541
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