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J

New Member

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1 Message

Sun, Aug 2, 2020 9:15 PM

Plan upgrade. When does it take effect?

I've upgraded my plan to the elite version and my phone service does not reflect the change. I've gone over the high speed data on my old plan and am upgrading to have high speed again. How long does it take to activate my new plan to my phone? 

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sandblaster

ACE - Expert

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42K Messages

2 months ago

That depends on whether you made the plan effective immediately or on your next bill cycle. If you picked effective immediately, it should change immediately. Try power cycling your phone.

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