Contributor
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1 Message
Lied to by an AT&T employee ?
At&t SUCKS!!!! I was quoted a certain price by an employee by the name of Esther!! To make a long story short...had my cell number ported to them they lied about what my bill would be after about an hour and a half tried to go back to cricket and they charged me 52.00 to port my number back!! I'm super mad I feel since it was their associate that wasn't knowledgeable about the product enough I feel that they should have to refund me my 50.00 bucks!!
[Subject edited to reflect new topic]
ms_unicorn
Former Employee
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4.9K Messages
10 years ago
Hello, MadShonda!
Thanks for posting. I'm sorry to hear about the recent confusion regarding some of our plan pricing. We would appreciate the opportunity to remedy the situation, so please click here to send us a private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.
-Mariana
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