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Sun, Jul 12, 2015 6:53 PM
Hi I was wondering if I could add a cellphone to my account?
5 months ago
5 years ago
Hey there @Magalim_
I’d be happy to help with adding a line to your account! You can certainly do this, and it’s really easy to do from your online account! To add a new device:
For more information, check out our eSupport article! - https://www.att.com/esupport/article.html#!/wireless/KM1008673
I hope this helps!
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I’m gettin added to a family’s account will I need an ID. the only form of identification I have is a birth certificate, I’m waiting for 2 pieces of mail to come in to verify my address so I can get a new one. Is this going to prevent me from being added onto the line by chance.
4 years ago
This is happening to me also! I spent 3 hours on the phone with AT&T today and I still don't have a line added. It's not due to a limit being exceeded (Limint is 10 lines and I currently have 6 wanting to add a 7th), from what I am bing told once you combine billing you have to speak to someone in combined billing 1.800.288.2020..BUT I called that department today also and they could not help me either. If anyone knows what department or phone number to call on this please post! In my 3 hours I was transferred and talked to 10 different people...and that does not include how many times I talked to the automated system. CRAZY!!! I have never worked so hard to spend over $550.00 with a company in my entire life. I am almost mad enough to cal again now!
3 years ago
This must be the problem I am having as I tried to add 2 lines and had nothing but problems and no one could tell me what the issue was!
How can we improve?
add a line