Hello @Juliedkelley, we are here to help with the fraud activity on your cell phone.
Please tell us a little more about the fraudulent activity you are receiving on your phone, so we can point you in the right direction.
Are you receiving fraudulent calls and text?
Learn more about reporting spam text messages to us which includes forwarding the suspicious text to us at 7726(SPAM). Messages forwarded to 7726 are free. They don't count toward your text plan. If you can’t see the number, forward the entire message to abuse@att.net.
You can also contact our Global Fraud Management team:
For wireless accounts, call 877.844.5584
For digital phone, internet, or U-verse® TV accounts, call 888.471.4576
Let us know if this helps! Thank you for reaching out to AT&T Community Forums.
I also have had fraud acrtivity on my cell phone. A hacker has replcated my number they have breached my privacy. Mosre specific. I was talking to family who is traveling across country. When he called my WhatsApp the call was a little fuzzy and another persons name showed up across the top. They did not know who the other person.
Another time when I was talking to my sister the fuzzy scratchy sound again and later when I checked my contacts to try to figure out what happen there was a second person withher name and a different picture in her photo.
Friends, coworkers and associate were given access to listen in on my personal phone calls. Sometimes calls are dropped in the middel of the conversation.
There is more to the story but in simple terms I did go through some real crappy stuff at work before I retired. And that is when this all began. I has not stopped in years. I file police reports, I've asked for help at the AT&T phoine store. Nothnig has been resolved.
I worked in the invest industry aqnd I know that the leagl forensic teams are called in when something get above and beyond the run of eh mill harrassment. That is what I am experiencing.
Thanks for responding. But, you misinterpreted. The WhatsApp was one incident. This was trying to explain what has been happening on my ATT lines for year as well. Hacking and shadowing are difficult to explain for anyone. But it does happen. Finding an answer to the problem is the challenge.
Thanks for responding. I am a customer. It's a learning curve for me. I helps me to undersatnd what client scomplain about when their problems don't fit in the box.
Our last bill was over $600, found out we had two wireless hubs attached to our account, and a iPad, got the wrong hub taken off but it was using data we were charged with. Think it could be the ATT employee who set up our account
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.5K Messages
2 years ago
Hello @Juliedkelley, we are here to help with the fraud activity on your cell phone.
Please tell us a little more about the fraudulent activity you are receiving on your phone, so we can point you in the right direction.
Learn more about reporting spam text messages to us which includes forwarding the suspicious text to us at 7726(SPAM). Messages forwarded to 7726 are free. They don't count toward your text plan. If you can’t see the number, forward the entire message to abuse@att.net.
You can also contact our Global Fraud Management team:
Let us know if this helps! Thank you for reaching out to AT&T Community Forums.
Mellira, AT&T Community Specialist
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Constructive
Former Employee
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32.9K Messages
2 years ago
well your question is pretty vague
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shauntelleeson
New Member
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3 Messages
2 years ago
I also have had fraud acrtivity on my cell phone. A hacker has replcated my number they have breached my privacy. Mosre specific. I was talking to family who is traveling across country. When he called my WhatsApp the call was a little fuzzy and another persons name showed up across the top. They did not know who the other person.
Another time when I was talking to my sister the fuzzy scratchy sound again and later when I checked my contacts to try to figure out what happen there was a second person withher name and a different picture in her photo.
Friends, coworkers and associate were given access to listen in on my personal phone calls. Sometimes calls are dropped in the middel of the conversation.
There is more to the story but in simple terms I did go through some real crappy stuff at work before I retired. And that is when this all began. I has not stopped in years. I file police reports, I've asked for help at the AT&T phoine store. Nothnig has been resolved.
I worked in the invest industry aqnd I know that the leagl forensic teams are called in when something get above and beyond the run of eh mill harrassment. That is what I am experiencing.
Is sthere anyone who can help
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Constructive
Former Employee
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32.9K Messages
2 years ago
contact whatsapp it has nothing to do with at&t 2 different companies
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shauntelleeson
New Member
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3 Messages
2 years ago
Thanks for responding. But, you misinterpreted. The WhatsApp was one incident. This was trying to explain what has been happening on my ATT lines for year as well. Hacking and shadowing are difficult to explain for anyone. But it does happen. Finding an answer to the problem is the challenge.
Thank You anyway. End of story.
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Constructive
Former Employee
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32.9K Messages
2 years ago
this is a customer populated forum
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shauntelleeson
New Member
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3 Messages
2 years ago
Thanks for responding. I am a customer. It's a learning curve for me. I helps me to undersatnd what client scomplain about when their problems don't fit in the box.
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Coleton
New Member
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1 Message
2 years ago
I need to report a fraud on on my cell
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1dsat3b
New Member
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1 Message
1 year ago
Our last bill was over $600, found out we had two wireless hubs attached to our account, and a iPad, got the wrong hub taken off but it was using data we were charged with. Think it could be the ATT employee who set up our account
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